Privacy policy
Privacy Policy
Policies & Information
Privacy Policy Terms & Conditions Refund & Return Policy Shipping & Delivery Cancellation Policy Age Verification Compliance & Legal Certificates of Analysis ContactGeneral Peptide ("General Peptide," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and safeguard it, and the choices available to you when you visit generalpeptide.com (the "Site") or place an order with us.
By using the Site, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Site.
01Information We Collect
Information you provide to us
- Identity and contact details such as your name, business or institution name, email address, telephone number, and billing and shipping addresses.
- Order and transaction information, including the products you purchase and records of correspondence with us.
- Account credentials if you create an account, and any information you submit through forms, support requests, or age- and eligibility-verification processes.
Information collected automatically
- Device and usage data such as IP address, browser type, operating system, referring pages, and pages viewed on the Site.
- Cookies and similar technologies used to operate the Site, remember preferences, and measure performance (see Section 4).
We do not collect full payment card numbers. Payments are processed by third-party payment providers who handle your card data under their own security standards.
02How We Use Your Information
- To process, fulfill, and deliver your orders and to communicate with you about them.
- To verify eligibility, including age and qualified-researcher status, where required.
- To provide customer support and respond to your inquiries.
- To operate, maintain, secure, and improve the Site and our services.
- To detect, prevent, and address fraud, abuse, and other prohibited activity.
- To comply with legal obligations and enforce our Terms & Conditions and policies.
- To send service-related and, where permitted, marketing communications you may opt out of at any time.
03How We Share Information
We do not sell your personal information. We share it only as needed to operate our business:
- Service providers — payment processors, shipping carriers, fulfillment partners, IT and analytics providers who act on our behalf under confidentiality obligations.
- Legal and safety — when required by law, subpoena, or regulatory authority, or to protect the rights, property, or safety of General Peptide, our customers, or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.
04Cookies & Tracking Technologies
We use cookies and similar technologies to keep the Site functioning, remember your preferences, analyze traffic, and improve your experience. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Site may not function properly without them.
05Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, tax, and recordkeeping requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
06Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
07Your Privacy Rights
Depending on where you reside, you may have the right to access, correct, delete, or restrict the use of your personal information, to opt out of marketing communications, and to request a copy of the information we hold about you. To exercise any of these rights, contact us using the details in Section 11. We will respond consistent with applicable law and may need to verify your identity before acting on a request.
08Age Restriction
The Site and our products are intended only for qualified researchers and professionals who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected such information, we will delete it.
09Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
10Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page, and your continued use of the Site constitutes acceptance of the updated policy.
11Contact Us
Questions about this Privacy Policy or our data practices can be directed to:
General Peptide
Email: privacy@generalpeptide.com
Phone: [PHONE]
Mailing address: [MAILING ADDRESS]